Support
Need help? We aim to respond within 24 hours.
If your question isn't covered above, email us with your device model, OS version, and a description of what happened.
Email us → support@togo.bzFrequently asked questions
How do I delete my account?
Open the app → Settings → Delete account, or visit the web deletion page if you can't sign in.
Web account deletion →How do I cancel my subscription?
Subscriptions are billed by Apple ID or Google Play. Cancel via your device's subscription settings — Togo doesn't process refunds directly.
I can't sign in / forgot my password
Open the app, tap "Forgot password" on the sign-in screen, and check your email.
Where is my data stored?
Your data is stored on our cloud backend servers in Asia-Pacific or US regions, encrypted in transit and at rest.
Read the privacy policy →How do I report inappropriate content or a user?
Tap the three-dot menu on any post, comment, or profile and choose Report. We review reports within 24 hours.